Before I Started Lendesk, I was a Mortgage Broker
In fact, my family has been in the mortgage business for many years.
Like you, I possess that entrepreneurial gene, and I also have a deep fascination with technology.
But as much as I enjoyed the risks and rewards of the Canadian Mortgage Industry, I couldn’t fathom why the technology was so far behind other industries — and why the mortgage process was so tedious, when it really didn’t have to be.
I saw an opportunity to build something bigger than myself, and create the kind of tool that our industry deserves. But I didn’t do it alone.
Our team is made up of world-class software developers, app designers, online security experts, business development experts, online support pros and more. We’ve been sitting shoulder-to-shoulder in our downtown Vancouver headquarters building and testing the Lendesk product, and we are very proud of what we’ve created. I can’t wait for you to try it and give us your feedback.
In fact, consider that an open invitation. Have something you want your software tool to do, or a question about how you can make it work for you? Send them to us, and myself or the team will make sure that your input is heard and valued.
We built Lendesk for you and your needs, and we want you to love it.
We believe in people, and value them over process. We promote equality and diversity. We believe in the power of high-touch personalization. We support a reasonable, and sustainable, lifestyle by guarding a favourable work-life balance for all employees.
We present a counterpoint to our Bay Street financial industry peers, and value our West Coast brand of calm, quiet control, mixed with a level of approachability and “Canadian-ness” uncommon in financial circles.
Security in our industry is paramount, and our products represent as the considered choice for sensitive financial data. But we also believe it is our responsibility to create an internal environment that acts as a safe harbour for the free exchange of ideas, and for experimentation based on those ideas.
We value art for art’s sake, and appreciate beauty not only for its aesthetic appeal, but in its functional expression as well. Whether that’s found in a clever turn-of-phrase in a bit of ad copy, or in a delightful micro-interaction in a mobile app, we recognize that these moments of craft, and expressions of beauty, are what sets the truly great apart from the merely good.
We exist not to make simply saleable products, but to make the best products possible; to help industry professionals be the best version of themselves, and to support and encourage our employees in learning, and growth. Lendesk are the standard-bearers, and represent the collected wisdom of the Canadian broker community, and we want to share what we know with you, the mortgage broker.