Terms and Conditions for Use of The Product
Last updated October 15, 2018.
Acceptable Use and Conduct
You are solely responsible for your use of the Product and all data related to your account. You agree to indemnify, defend and hold harmless Lendesk and its suppliers from any and all loss, cost, liability and expense arising from or related to your data, your use of the Product, or your violation of these terms.
Use of the Product must not infringe or violate third party rights or others’ use and enjoyment of the Product. As such, you agree not to use the Product: to violate, or encourage the violation of, the legal rights of others; to engage in, promote or encourage illegal activity; for any unlawful, invasive, infringing, defamatory or fraudulent purpose; to intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature; to post, store or share of pornographic, racist, threatening or violent images or data; to use the Product in a manner that violates the terms of service of a Third Party Vendor (as defined below); to access, tamper with, or use non-public areas of the Product, Lendesk’s computer systems, or the technical delivery systems of Third Party Vendors; to attempt to probe, scan or test the vulnerability of any Lendesk system or network or breach any security or authentication measures.
Lendesk reserves the right, in its sole discretion, to terminate any account that it finds in violation of these terms, without recourse.
Access to the Product is permitted on a temporary basis, and we reserve the right to withdraw or amend the service provided on the Product without notice. Lendesk will not be liable if for any reason the Product is unavailable at any time or for any period.
In order to access and use certain content, features, or functionality of the Product we may require you to register for the Product and have a unique username and password combination (“User Credentials”) and provide certain additional information, which may include, without limitation, customer name, address and email address (collectively, a “User Account”). If you elect to become a registered user of the Product, you are responsible for maintaining the strict confidentiality of your User Credentials, and you shall be responsible and liable for any access to or use of the Product by you or any person or entity using your User Credentials, whether or not such access or use has been authorized by you or on your behalf, and whether or not such person or entity is your employee or agent, including, without limitation, any fee-based transactions. You agree to (a) immediately notify Lendesk of any unauthorized use of your User Credentials or User Account, or any other breach of security, and (b) ensure that you log off from the Product at the end of each session. It is your sole responsibility to (i) control the dissemination and use of your User Credentials and User Account, (ii) update, maintain and control access to your User Credentials and User Account, and (iii) cancel your User Account on the Product. We reserve the right to deny access, use and registration privileges to any User of the Product if we believe there is a question about the identity of the person trying to access any account or element of the Product. Lendesk shall not be responsible or liable for any loss that you incur as a result of someone else using your User Account and/or password.
Lendesk makes no representation or warranty of any kind in relation to the Product. In particular, you should be aware that information contained on the Product may be incomplete, may contain errors or may have become out of date. Lendesk makes no commitment, and disclaims any duty, to update any of the information on the Product.
To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude all conditions, representations warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
The Product is provided on an “as-is”, “as-available” basis and we shall have no liability for any direct, indirect or consequential loss or damages incurred by any user in connection with this Site or in connection with the use, inability to use, or results of the use of this Site, any websites linked to it and any materials posted on it, whether caused by tort (including negligence), breach of contract or otherwise.
You agree to defend, indemnify and hold Lendesk and its respective partners, members, contributors, organizers, directors, officers, employees, representatives, agents, licensors, advertisers, suppliers and operational service providers (collectively, the “Company Indemnitees”) harmless from any and all claims, liabilities, damages, losses, costs and expenses (including legal fees), arising in any way out of or in connection with (a) your use of the Product or (b) your breach or violation of these terms. Lendesk reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and all negotiation for its settlement or compromise (as applicable), and in each such case, you agree to fully cooperate with us upon our request.
Unless otherwise noted, all elements comprising the Product as well as the content and layout of the Product are the exclusive property of Lendesk or are used with permission and may not be reproduced or distributed, in whole or in part, without the prior written consent of Lendesk.
Links to Other Materials
Some of the links available to you through the Product will allow you to leave the Product. Such external internet sites and the material are not under the control of Lendesk, and Lendesk makes no representations and disclaims all liability with respect to such sites and materials. The links are provided only for your convenience, and their inclusion does not constitute nor imply approval or endorsement by Lendesk of the sites or their content. You may not provide hyperlinks to the Product without the prior written consent of Lendesk.
Third Party Vendors
Jurisdiction and Applicable Law